Monday, October 20, 2008

WARRANTIES OFFERED TO THE CUSTOMER/ SERVICES GUARANTEES

We are offering warranties to our customers. The warranties are divided in 3 parts which are warranty for Personal Protective Equipment (PPE), hand tools and accessories. We divided the tools in 3 parts according to their lifetime. PPE had a long lifetime because they are produced in a high quality to protect a human safety. The warranty card that provided by our company is shown in figure below.


Figure 6.3 : Warranty card for PPE equipments


Figure 6.4 : Warranty card for Hand tools


Figure 6.5 : Warranty card for accessories

Warranty Agreements
  1. This warranty provided for the product Personal Protective Equipment (PPE), hand tools and accessories during 2 years, 1 year and 1 month respectively from the date of purchase.
  2. This warranty applies only to products purchased with valid sticker show ‘Supply by Construction Tool & Supply.Co’.
  3. During the warranty period, the costumer can repair at any defective product or parts with new or refurbished replacement part of items and will return to consumer in working conditions. No charge will be made to the consumer.
  4. The consumer must provide purchase receipt and warranty card or other information to prove the date and place of purchase.
  5. If customers claim any defect in a product packaged, return it at our expense to Construction Tool & Supply.Co.

No comments: